Privacy Policy for VRT Services Inc.
1. Introduction
VRT Services Inc. (“VRT Services,” “we,” “our,” or “us”) is a privately owned company licensed by the California Department of Motor Vehicles (DMV) to provide select registration‑related services as a DMV Business Partner. We are not a government agency and are not the California DMV. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
2. Information We Collect
We collect information necessary to process DMV‑related transactions and to provide our services effectively. This may include:
Personal identification information — name, address, phone number, email, date of birth.
Vehicle information — VIN, license plate number, vehicle specifications, ownership documents.
Government‑issued identification — driver’s license, state ID, passport (when required).
Business information — fleet details, EIN, business licenses, carrier authority documents.
Payment information — credit/debit card details, billing address, transaction history.
Digital information — IP address, device information, and website usage data when interacting with our online services.
We collect this information directly from you, from authorized representatives, or from documents you provide.
3. How We Use Your Information
We use your information to:
Process DMV‑related transactions such as registration, titling, permits, and filings.
Verify identity and eligibility for services.
Communicate with you regarding your account, updates, or required documentation.
Maintain accurate business records and comply with state and federal regulations.
Improve our services, website functionality, and customer experience.
Prevent fraud, unauthorized activity, or misuse of our services.
We do not sell or rent your personal information.
4. Sharing and Disclosure of Information
We may share your information only in the following circumstances:
With the California DMV or other regulatory agencies when required to complete your transaction.
With authorized third‑party service providers who assist in processing payments, verifying documents, or supporting our operations.
When required by law, subpoena, court order, or government request.
With your explicit consent, when you authorize us to communicate with another party on your behalf.
We do not share your information for marketing purposes without your permission.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure data storage and encrypted transmission
Restricted employee access
Regular system monitoring and security updates
While we take reasonable steps to protect your data, no system can guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
Complete your requested services
Maintain required business and regulatory records
Comply with legal obligations
When information is no longer needed, it is securely deleted or destroyed.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of non‑essential communications
To exercise these rights, you may contact us using the information below.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from minors without parental or legal guardian consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last Revised” date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact:
VRT Services Inc.
37 Musick
Irvine, CA 92618 USA
Tel: 949-837-8736
FAX:949-837-8746
Email: vrt@vrtservices.com
Revision 02-28-2026